# Return & Privacy Policy
*Last Updated: July 9, 2026*
Welcome to our website. We value your trust and are committed to protecting your personal information while providing a smooth shopping experience. Please read this policy carefully before using our website or placing an order.
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# Return & Refund Policy
## Eligibility for Returns
We accept returns for eligible products within **7 days** of the delivery date.
To qualify for a return:
* The product must be unused, unworn, and in its original condition.
* Original tags, labels, packaging, manuals, and accessories must be included.
* The product must not be damaged due to misuse or improper handling.
* A valid order number or purchase proof is required.
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## Non-Returnable Items
The following products cannot be returned:
* Personal care products
* Innerwear
* Gift cards
* Customized or personalized products
* Clearance or final sale items
* Digital products or downloadable items
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## Damaged or Incorrect Products
If you receive:
* A damaged product
* A defective item
* The wrong product
* Missing items
Please contact us within **48 hours** of delivery with clear photographs of the package and product.
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## Return Process
To request a return:
1. Email us with your order details.
2. Mention the reason for the return.
3. Attach photos if the product is damaged or incorrect.
4. Our support team will review your request.
5. Once approved, return instructions will be shared.
Email: **[Info@prathmesh.webclassroom.in](mailto:Info@prathmesh.webclassroom.in)**
Phone: **7208261249**
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## Refund Policy
After receiving and inspecting the returned product:
* Approved refunds will be processed within **5–7 business days**.
* Refunds will be credited to the original payment method.
* Shipping charges (if any) are generally non-refundable unless the return is due to our error.
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## Exchange Policy
Products may be exchanged for:
* Manufacturing defects
* Wrong product delivered
* Size replacement (subject to stock availability)
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## Cancellation Policy
Orders can be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled. You may request a return after delivery if the product is eligible.
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# Privacy Policy
## Information We Collect
When you use our website, we may collect:
* Name
* Email address
* Phone number
* Shipping and billing address
* Payment information (processed securely through payment gateways)
* IP address
* Browser information
* Device information
* Website usage data
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## How We Use Your Information
We use your information to:
* Process and deliver orders
* Manage your account
* Provide customer support
* Send order confirmations and shipping updates
* Improve our website and services
* Prevent fraud and unauthorized activities
* Comply with legal obligations
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## Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed through trusted payment gateway providers using industry-standard encryption.
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## Cookies
Our website uses cookies to:
* Improve website functionality
* Remember user preferences
* Analyze website traffic
* Enhance shopping experience
You can disable cookies through your browser settings; however, some website features may not function properly.
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## Information Sharing
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
* Delivery partners
* Payment gateway providers
* Technology service providers
* Government authorities when legally required
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## Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
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## Your Rights
You may request to:
* Access your personal information
* Correct inaccurate information
* Update your details
* Delete your account (subject to legal requirements)
* Withdraw consent for marketing communications
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## Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
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## Policy Updates
We may update this Return & Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
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# Contact Us
If you have any questions regarding this Return & Privacy Policy, please contact us:
**Website:** https://prathmesh.webclassroom.in/
**Email:** [Info@prathmesh.webclassroom.in](mailto:Info@prathmesh.webclassroom.in)
**Phone:** 7208261249
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